Terms of service

1. What we provide

Genxtrade provides subscription access to third-party market-analysis and strategy-testing software, together with onboarding and support. The underlying platform is operated by TradingSmart.ai; we are an authorised reseller and partner.

We do not provide brokerage, custody, portfolio management, investment advice or research analyst services, and we are not registered with SEBI in any of those capacities.

2. Eligibility

• You must be at least 18 years old and legally able to enter a contract.
• You are responsible for ensuring that using this software is lawful where you live.
• Accounts are personal. Do not share your credentials or resell your access.

3. Subscriptions, billing and cancellation

• Paid plans are billed monthly in advance. Prices are shown exclusive of GST unless stated otherwise.
• You may cancel at any time from your account. Access continues until the end of the period you have already paid for.
• The free plan requires no payment method and may be used indefinitely, subject to fair use.
• We may change pricing with at least 30 days' notice before it applies to your renewal.

4. Acceptable use

• Do not attempt to reverse-engineer, resell, sublicense or white-label the platform without written permission.
• Do not use the service to operate an unlicensed advisory, tip or signal-selling business.
• Do not scrape, overload or circumvent rate limits, or use the API in a way that degrades the service for others.
• Do not represent Genxtrade output as advice from a registered adviser, or make profit claims on our behalf.

5. Your content and data

Strategy code, configurations and trade logs you create remain yours. You may export them at any time. We use them only to operate and support the service, as described in our privacy policy.

6. Availability

We aim for high availability but do not guarantee uninterrupted or error-free service. Market data is supplied by third parties and may be delayed, incomplete or unavailable. Scheduled maintenance and third-party outages can interrupt access.

7. No advice, no warranty of outcome

The software is provided on an "as is" basis. To the extent permitted by law we disclaim all implied warranties, including fitness for a particular purpose. We do not warrant that any strategy, signal or score will be profitable or accurate.

See our risk disclosure for the full statement of trading risk.

8. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service is limited to the subscription fees you paid us in the three months preceding the claim. We are not liable for trading losses, lost profits, or indirect or consequential loss.

9. Suspension and termination

We may suspend or terminate access for breach of these terms, non-payment, or unlawful use. You may stop using the service at any time by cancelling your subscription.

10. Governing law and contact

These terms are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction.

Questions about these terms: support@genxtrade.ai